Terms and Conditions

These Terms and Conditions ("Terms") govern your use of our apartment rental platform. By accessing or using our website, you agree to comply with these Terms in full.

1. Eligibility

You must be at least 18 years old to use our services. By using our platform, you confirm that all information you provide is accurate and complete.

2. Booking and Payment

All bookings are subject to availability and confirmation. Full or partial payment may be required to secure a reservation. Prices are listed in Rwandan Francs unless stated otherwise.

3. Cancellation and Refunds

Cancellation policies vary by property. Please review the property's specific terms before booking. Refunds, if applicable, will be processed based on the property's cancellation policy.

4. Tenant Responsibilities

Renters are expected to maintain the property in good condition and follow all house rules. Damages beyond normal wear and tear may result in additional charges.

5. Property Listings

We strive to keep listings accurate and up-to-date. However, we are not liable for changes made by property owners or managers without our knowledge.

6. Limitation of Liability

We act as a platform to connect renters and property owners. We are not responsible for disputes, injuries, or losses arising from rental arrangements.

7. Privacy

Your personal data is handled in accordance with our Privacy Policy. By using our services, you consent to such processing.

8. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the platform after changes constitutes your acceptance of the new Terms.

9. Contact Us

For any questions regarding these Terms, please contact us via our contact page or email.